Authenticity + Security: Our Promise to You.

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• Last Updated: 1 August 2025
• Active/Live Policy Now: Yes

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👋Welcome to Bornaballer BAB®

— referred to as:

("BAB", "we", "us" or "our")

📘 Glossary of Defined Terms/Words

 

For Clarity: When we say "BAB", "we", "us" or "our" — we mean Bornaballer BAB — a global, football-inspired fashion and design company, and success-lifestyle brand — born and based in Sweden.

We stock, ship, and service customers worldwide — and operate officially under the business name Bornaballer BAB.

We specialize in the design, development, global digital marketing and online sale of soccer- and success-themed apparel, art, and accessories via "Bornaballer.com" — our registered website name we own ("Domain Name") — and where we operate our official global online shop.

Good To Have You Here: This may not be the easiest — or most exciting — document you’ll see, but it’s the most important legal page on our site — and for most businesses. It helps you know what to expect from us — and what we expect from you.

Why This Page Matters: It’s not just legal — it’s the foundation of how we operate; "Clear expectations. Strong protections. Real respect from us, and you."

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📝 Legal Agreement 🤝

(Terms of Use, Terms and Conditions, User and Service Agreement, Terms of Sale)

A legally binding agreement — ("Contract") — between you — ("Customer") — and Bornaballer BAB® — ("Company") — covering every click — from browsing to buying, and beyond.

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(They apply to everyone)

— all staff, suppliers, shoppers, supporters, and site visitors.

The Terms of Service apply to all BAB customers and users — anyone who accesses, browses, engages with, interacts with, orders from, and uses bornaballer.com, Bornaballer BAB, our social media pages, and all other digital platforms operated by BAB (collectively and hereinafter referred to as the "Digital Platforms").

This includes: my.bornaballer.com — your personal BAB Account page (hereinafter referred to as the "BAB Account") — which is used for logging in quickly and securely, seeing your orders, tracking deliveries and packages, managing returns and exchanges, changing your delivery details, and more.

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🔎 Scope of Terms 📚

(They cover and govern everything)

This document — titled Terms of Service ("The Terms") — defines the rules, rights, and responsibilities between:

• You — the customer (or user) and
• Bornaballer BAB — the company.

🏢 Business Coverage

 

The Terms of Service cover and govern all our business operations — all user interactions — all purchases, products, services, and guarantees provided by BAB — plus everything connected to Bornaballer.com and Bornaballer BAB. 

🌐 Digital Platform Coverage

For your security and peace of mind, our Terms are active and applicable across all other digital platforms operated by BAB — including:

• Social media apps & shop pages
• Search engine profiles
• Online storefronts
• Other official BAB-managed marketplaces, profiles, and pages.

📲 Universal Terms Effective Everywhere

Wherever you shop and interact with Bornaballer BAB — whether on our website, social media pages, or search engine profiles — our full Terms of Service apply everywhere.

They cover not only the rules for you, the customer — but also our own operational company rules for customer satisfaction — and always apply to the products, services, guarantees, and customer support we offer directly on those platforms.

📋Some Friendly Reminders

Fulfillment Terms & Transparency

🧵How Your Products Are Produced, Shipped & Fulfilled: Approximately 95% of our products are PAO-products — Produced After Order. These items are printed or threaded all-new, specifically for you after you order — to give you something fresher, made-to-order — using sustainable, localized production that lowers:

• Waste
• Delivery distances
• Fuel
• Energy
• Emissions
• Product Prices & taxes.

— all for a smarter, more sustainable, and more successful future for society.

To ship and fulfill your orders, we work with a trusted worldwide network — our (PAO-partnerships) — made up of leading print-on-demand factories (PAO-leaders).

 

While Bornaballer BAB controls and handles:

• the design of the physical products you order

• the development of your overall online shopping experience

• guarantees and customer service

— aspects like production (printing or threading), packaging, shipping & delivery times are managed by our trusted production partners and worldwide network. Therefore, some rules from our trusted production partners and worldwide network may also apply.

⚠️ Platform & Service Policies Reminder

Please Note: Platforms like Google, Facebook, Instagram, TikTok, and others have their own terms and service policies. At Bornaballer BAB, we respect and comply with those rules — and expect that everyone does the same — including our team and customers. Our own Terms of Service apply specifically to the products, services, guarantees, and customer support we provide directly on those platforms. 

Depending on how and where you shop or interact with us — both you and BAB may be governed by multiple sets of service policies — including our own, those of the digital platforms we operate on (like Google or Meta), and in certain cases, the policies of our trusted fulfillment partners.

So depending on the order method and platform:

• You and BAB may be governed by multiple sets of terms, including our own, the platform’s, and those of fulfillment partners.

• We're committed to transparency, trust, and creating a smooth experience across every channel we operate on.

This document contains the following content:

• Important information about our brand & company, business model, e-commerce website, and online shopping operations

• Any and all services and products provided by Bornaballer BAB

• The rules for using our ("Online e-Shop"), ("Site"), and ("Services") at bornaballer.com (both our internal company policies and customer rules)

• Your use of the physical items you order — related guarantee requests, rules, requirements, and customer service interactions

• Plus, even more helpful, useful, and industry-standard information, details, and guidance — covering international production, shipping, import & customs taxes, and other standard shopping topics — all designed to help create a better shopping experience for you.

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📚 Table of Contents (Sections)

What The Terms of Service cover for your convenience and clarity:

1) Your Agreement & Acceptance
(how it works & what it means)

2) Our Brand's Private Property
(protecting BAB's brand & company)

3) Returns, Exchanges & Money-Back
(your 10 free 1-year global guarantees)

4) Accessibility, Privacy, Protection of Info & Cards
(your comfort, data, order info/bank cards stay safe)

5) Free Shipping, Delivery & Protection Worldwide
(fast & secure)

6) 1Pay™ Price Guarantee
(clear, fair & all-inclusive 1-time prices)

7) Honest Prices, Product Precision & Sustainability
(pricing, product-quality & planet)

8) Payment & Refund Terms
(speedy, smooth & secure transfers)

9) Where Our Terms & Rules Apply: Governing Law
(legal clarity)

10) Your Legal Right to Withdraw: EU + All Countries
(global)

11) Your Responsibilities & What Not to Do
(your role)

12) What We Do Not Guarantee & Promise
(the limits of our service)

13) Defending & Protecting Our Community
(safe & secure shopping on all digital platforms)

14) Full Agreement + If a Term Is Invalid in Your Area
(complete contract)

15) Changes to These Terms
(staying informed & up-to-date)

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By shopping, socializing, sharing, staffing, supplying, or interacting on our site or social pages — whoever you are, whatever you do, and whether you're working with us, visiting, clicking, chatting, or completing an order — you confirm you’ve read, understood, agreed to, and accepted this entire Terms of Service document — designed to protect both you, BAB, and our community.

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The Terms aren’t just about us — they’re about how modern online shopping should operate: with attention to detail, depth, integrity, transparency, care, responsibility.

This complete, important legal document reflects our commitment to clarity and dedication to depth — built to be one of the world’s best Terms of Service policies.

At BAB, we're not just building a brand; we're building a legacy — inspired by football, fueled by success, and founded with purpose.

We're so much more than just a shop selling. We're far more than just a brand and company. We're a movement — one that inspires action towards sports and a successful lifestyle.

We build trust and inspire action through our strong focus on the football & success culture, community building, and brand clarity — making every interaction more than just a transaction.

From the first click to the final checkout — covering every essential element of the company, from taxes and transparency to shipping, sustainability, support, customer satisfaction, legal protections, and more — we have mastered the art of building a complete, world-class digital shopping experience. Every step, every detail, every aspect of the business — everything is fully covered and under control.

We market values that matter, represent the world's biggest and most beautiful sport, create experiences that connect, and build innovations that make an impact.

BAB isn’t just about selling stuff — we're about setting high-quality standards, caring for every detail, designing unique, special items specifically for soccer- and success lovers, offering strong guarantees, creating clarity, ensuring smooth, simple, and secure shopping, providing speedy shipping and support, and delivering a memorable, trustworthy experience through thoughtful, high-quality products and services.

For BAB, success isn’t just a word — it’s our guiding principle. 

That's why our Mission Statement is:

"To inspire success and remind the world you're born to succeed, with good design & green goods — good for people, planet, and products."

All BAB products, pages, and policies have been carefully created with one mission: to build a successful, customer-first, and digital-first company, deliver a world-class shopping experience for you, and create a better brand for the world — one that inspires, creates, and celebrates success.

✓ We set a new high standard for how a successful online shop should work:

‣ Our Products: Designed for quality, style, comfort, and confidence — made to remind and strengthen every shopper with our slogan (you're): Born to Succeed.

‣ Our Pages: From detailed product descriptions to clear, helpful policies — we focus on modern design, clarity, trust, and value at every step.

‣ Our Policies: Built to be customer-first, fair, and generous — ensuring peace of mind and problem-free shopping satisfaction.

✓ The Terms apply to:

‣ The Whole Website & Online e-Shop.

‣ Everything — all purchases, products, and services provided by Bornaballer BAB.

‣ Everyone — all staff, suppliers, shoppers, supporters, and site visitors.

‣ Everywhere — all apps, digital platforms, social media shop pages, search engine profiles- storefronts and results, or other officially BAB-managed accounts.

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Whether you’re building, bonding, buying, or browsing here — These Terms are for anyone who uses bornaballer.com and interacts with BAB in any way.

By accessing, using, or ordering from bornaballer.com, you acknowledge and agree to be legally bound by our Terms of Service, and other important BAB shop pages and policies — protecting you, us, and building trust between both.

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Please Read These Terms Carefully:

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1) Your Agreement & Acceptance
(How It Works & What It Means)

When you use our Site, Services, or Shop with us, you're not just agreeing to this page — you're agreeing to everything BAB stands for. You acknowledge and agree to be legally bound by our Terms of Service and The Policies below.

— This means you confirm:

✓ You have read, understood, agreed to, and accepted our important shop pages and policies:

• Terms of Service

• ePrivacy & Protection Policy

• Shipping & Delivery Policy

• Return, Exchange & Refund Policy

• Green Guarantee for Successful Sustainability.

You also confirm you're old enough to legally buy in your area, or that you have permission from a parent or guardian. If you’re under 13 — please get adult permission before using our Site.

If you're under 18 and live in Sweden (or in a country where you're not legally allowed to enter into a buying agreement), you'll first need your parent’s or guardian’s permission before placing an order — please get adult permission before buying.

If you don’t agree with and are NOT OK with any part of our shop pages and policies, please DO NOT use our Site and Services.

If you have difficulty understanding any part of These Terms due to language, disability, or digital problems, please contact us — we will help answer any questions you have.

Remember: You can use your mobile phone, laptop, PC, or tablet to translate and easily listen to the audio version of any page (in your language).

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2) Our Brand's Private Property
(Protecting BAB's Brand & Company)

Bornaballer BAB is passionately built, designed, and operated by its founder — handling every aspect of the global e-commerce experience from end to end (branding, design, development, digital management, marketing and online sales of bornaballer.com)

— This means we handle and manage:

✓ All brand building & content creation: branding/brand identity creation/creative copywriting/cross-platform content creation/visual- & written storytelling.

✓ All design & development: product design/web design/graphic design/social media design/online shop development/platform management.

✓ Digital management & global marketing: customer service/product listing and pricing/digital campaigns/global marketing, sales and scaling strategy/optimization.

The e-commerce infrastructure is fully powered by Shopify and our trusted PAO™ ("Production-After-Order") network — our exclusive ecosystem of partner factories around the world handling printing, production, packaging, and shipping of BAB’s PAO-Products — including clothing, accessories, and home goods.

These PAO-Products make up around 95% of our shop’s inventory.

The remaining 5% consists of carefully selected, pre-produced "Ready-to-Ship" items — chosen for their premium quality, quick delivery, and alignment with our brand's visual vision and values.

BAB fully owns and manages every part of its brand experience — from digital infrastructure and creative direction to customer support — with daily, in-house operations active across global markets.

Supported by a trusted network of over 100 production partners in 33 countries across 6 continents, BAB delivers at scale while maintaining total creative control, quality control, and operational consistency.

We handpick the world's best, most authentic, and trusted ECO-manufacturers — based on their #1 specialty in product category and production technique — ensuring each item reflects our standards of sustainability, craft, and care.

All content on our Site—including text, photos, pages, policies, logos, trademarks, designs, products, advertisements, emails, videos, and any other brand and company materials—belongs to Bornaballer BAB® or its partners—protected by © copyright law.

Please DO NOT:

• Pretend to be BAB, mislead or trick others into thinking you are connected to, or acting on behalf of, the brand.

• Use BAB branding like names or logos in a way that confuses customers or damages the brand’s reputation.

• Make fake or copied items that misrepresent BAB, its designs, or products.

✓ Sharing product pages and photos for personal or social purposes, such as on social media, is always welcome.

✓ By respecting These Rules, you help protect the authenticity of BAB and ensure a good experience for everyone.

Breaking These Rules can have serious consequences. If someone violates These Rules, we will track, identify, and take legal action, including sending cease-and-desist letters, enforcing financial penalties, or filing a lawsuit to protect Bornaballer BAB’s intellectual property rights.

We also reserve the right to:

• Block BAB Accounts that disrespect and violate These Rules.

• Stop people from purchasing and placing future orders on Bornaballer.com.

• Take stronger legal steps against individuals breaking These Rules or for very serious violations.

✓ These Rules and actions help protect our brand, ensure fairness, and maintain a positive experience for everyone.

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3) Returns, Exchanges & Money-Back 
(Your 10 Free 1-Year Global Guarantees)

Every order is covered by our full Return, Exchange & Refund Policy, which clearly explains our generous guarantees.

All Global BAB® Orders Get

✓ 10 Free 1-Year Guarantees:

1) Free Return Guarantee Worldwide

2) Free 110% Shop Credit Worldwide

3) Free Quality Guarantee Worldwide

4) Free Exchange Guarantee Worldwide

5) Free Replacement Guarantee Worldwide

6) Free Damage Guarantee Worldwide

7) Free Lost Order Guarantee Worldwide

8) Free Keep-It-Guarantee Worldwide

9) Free Full Refund Guarantee Worldwide

10) Free Sustainable Guarantees Worldwide

📌Fairness, Rules & Requirements:

• Your guarantees start the day you get your order—so save your digital receipt.

• However, to keep things fair for everyone:

BAB reserves the right to respectfully reject requests that don’t follow guarantee rules and requirements, especially if they are clearly dishonest or abusive without real reasons (damage from bad handling, excessive wear, or items over 1 year old).

Any rejected requests will be explained clearly to ensure fairness for all customers.

If you're not happy with our decision and disagree, you can contact us to go over it again. We study situations fairly, changing decisions only if new, real info is given.

📌To Return/Exchange/Money-Back:

Items sent back to us without first using our 24/7 Online Return/Exchange System, or Contacting Us will not be accepted.

To qualify for all guarantees — all rules and requirements must be followed, as detailed in our full refund policy.

*For all guarantee information,
see our full: Refund Policy.

 

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4) Accessibility, Privacy, Protection of Info/Cards
(Your Comfort, Data, Order Info/Bank Cards Stay Safe)

We respect your private life. See how we collect, manage, and protect data.

We handle all your personal information with great care by strictly following our Privacy Protection Principles (PPP), as detailed in our Privacy Policy.

We comply with the EU General Data Protection Regulation (GDPR), global online shopping laws, and do our best to meet the latest digital accessibility standards according to the Web Content Accessibility Guidelines (WCAG). This way, as many people as possible—including those with physical or mental disabilities (such as poor eyesight, color blindness, cognitive differences, or sensitivity to bright lights, flashing images, or strong colors)—can easily access and use our Site, Services, and Shop at BAB.

We try to use soft, comfortable colors on our website that are easy on the eyes, so the screen doesn’t feel too bright or painful, and won’t hurt your eyes.

We never save your bank card details—they are automatically deleted forever directly after your payment.

All your data (from your order information to payment information) is protected with the same high-level SSL encrypted technology used by the world’s biggest banks, ensuring 100% secure online shopping.

‣ Types of Information Collected:
We only collect the personal info that's needed and strictly necessary to deliver your order—like your name, address, and email address (for order updates and communicating with email newsletter members).

‣ When We Collect It:
We collect this info at the last checkout page where you pay, or when you register in our newsletter box.

‣ Purpose of Collection:
Your info is only used for order delivery, customer service, and occasional marketing communications.

‣ Why We Use Your Info (Legally):
We use your info to send you what you've bought (that's our promise to you). Legally, your info is required to fulfill our transactional agreement with you. This agreement is automatically established when you order and we confirm acceptance through the order confirmation email.

If you register for our email newsletter membership, it's because you said it's OK (consent).

We also use your info to help us run our shop smoothly and make sure everything works well for all BAB buyers and email newsletter subscribers (who automatically become free BAB members for members-only deals), and everyone else too — that’s part of our ‘legitimate interests’ under GDPR. Plus sometimes, the law just tells us we have to.

— That's the legal reason why we use your info.

You can choose to give us only your email, only your mobile phone number, or both — so our delivery partner can email you, send you an SMS-message (or both) the day your BAB order arrives.

‣ Data Keeping
— (Why & How Long We Keep Your Info):
We keep all customer data—unless you request data deletion—to deliver orders, give customer service, follow legal requirements, and send occasional marketing communications. This includes your order info and email if you've registered for emails—kept until you unsubscribe or request full data deletion.

If you shop and sign up for our emails, we keep your order info and email address until you say stop and unsubscribe—using, for example, the link at the bottom of our emails, or by requesting full data deletion (if you want all your information deleted—which we always fully respect and fulfill) by filling out our online help form, or email us at service@bornaballer.com with the subject line "Data Deletion".

‣ User Rights & Right to Be Forgotten
— (Your Shop Choices & Rights):
You have the right to access, change, correct, or delete your shop data anytime.

‣ Who Controls Your Info: We + You
— (Data Controllers):
BAB is responsible for keeping your info secure and using it right — but you can always access, change, correct, or delete your info by contacting us via our help form or email.

Bornaballer BAB is the data controller for your personal data under the EU General Data Protection Regulation (GDPR). As the data controller, we’re responsible for how your info is collected, stored, and used.

‣ Third-Party Sharing:
We never share your personal info with others, except with delivery partners to get your order to you. If we need to send your info to other countries (where we have factories) to get your order to you, we make sure your info is as secure as our standards and follows privacy rules.

‣ If You're a Kid or Teenager
— (Under 13 or 18 Years):
If you're younger than 13 years, please ask your parents (or an adult) if it's OK for you to give us your information. We don't want orders from children without first asking permission from their mom, dad, or guardian.

If you're under 18 and live in Sweden (or in a country where you're not legally allowed to enter into a buying agreement), you'll first need your parent’s or guardian’s permission before placing an order — please get adult permission before buying.

(This Permission Policy follows the Children’s Online Privacy Protection Act (COPPA), the EU General Data Protection Regulation (GDPR – Article 8), and Swedish contract law).

‣ If You're Not Happy
— (Right to Legal Complaint):
In the rare situation that something goes wrong (which is not normal), we will always be ready to help you quickly and fairly find a solution—because we respect and value your satisfaction over everything else.

In Sweden, for example, you have the legal right to file a complaint with the Swedish Data Protection Authority (Datainspektionen: IMY) if you feel a shop or source is not treating your digital data fairly or truthfully.

Similarly, most people worldwide have the legal right to file complaints with their local data protection authorities, thanks to laws established by their governments.

‣ Cookies & Website Tracking
— (How Our Website Uses Cookies):
Like most shops online, we use cookies (small helpers on your electronic device) to make our website work well and show you stuff that matches your personality. You can say yes or no to different cookies. Our cookie pop-up has all the details.

‣ Accessibility:
We strive to make our Site accessible to all, following WCAG guidelines.

‣ Personal Privacy Requests:
For questions about your privacy or if you want to see, change, correct, or delete your info, send a Personal Privacy Request by filling out our online help form, or email us at service@bornaballer.com with the subject line "Personal Privacy Request", or "Data Deletion" for full data deletion.

‣ How to Send a Privacy Request
— (Choose 1 of These 2 Methods):
• Help Form
• Email: service@bornaballer.com

‣ For Help Form:
✓ Write The Right Information
— Enter your name and your correct email address for verification.

✓ Choose Customer Service Department
— Select ‘Technical Problems / Website Help’ OR 'Other / General Questions’.

✓ Structure Your Message Correctly
— Start your message with:
Personal Privacy Request:
[Describe your request here]
OR
Data Deletion:
[Describe your request here].

✓ Continuing The Conversation
— For your own security and privacy, your Personal Privacy Request and all follow-up communication is best handled via email—not live chat.

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5) Free Shipping, Delivery & Protection Worldwide
(Fast & Secure)

*All shipping and delivery information are fully explained in our full:

‣ Shipping & Delivery Policy.

➣ We Deliver Worldwide Worry-Free:

✓ Cost-Free ✓ Tax-Free ✓ Damage-Free
✓ Trackable Insured Delivery Worldwide
+ Fully Protected BAB Order & Package

➣ Directly From Our Factories’ Floors To Any Door or Post-Office.

Orders are shipped globally with 0 shipping & handling fees and 0 after costs (for around 95% of orders around the world), plus insured delivery protection, automatically routed to the closest factory warehouse (to you) for fast, secure, and local production and delivery whenever possible.

➣ Freshly Produced with PAO™ Technology:

Most orders are produced on-demand, using Production-After-Order (PAO) technology for a better, greener, smarter, higher-quality, online-exclusive item every time.

BAB’s PAO technology ensures most orders are freshly styled, produced, and shipped—directly from our global factory network to your doorstep or local post office.

While PAO ensures a fresh item, please note that production time (typically 1-72 hours) occurs before shipping. The overall delivery timeframe—including both production and shipping—averages 2-5 business days for domestic orders and 6-12 business days for international orders.

Specific Guarantees & Responsibilities

We strive to ensure every order arrives on time in 100% perfect quality.

Order Routing & Localized Production:
Orders are automatically routed to the nearest production facility or warehouse for the fastest local delivery whenever possible.

Lost Orders Guarantee:
If your order is lost during delivery, BAB will offer 1 of 3 solutions: a free replacement, 110% shop credit to your BAB Account (my.bornaballer.com), or a full refund—BAB makes the final decision on the best solution based on the situation.

Damages & Issues Guarantee:
If your order arrives damaged, BAB will offer 1 of 3 solutions: a free replacement, 110% shop credit to your BAB Account (my.bornaballer.com), or a full refund—BAB makes the final decision on the best solution based on the situation.

Incorrect Address Responsibility:
BAB is not responsible for failed deliveries due to wrongly written addresses, but we will always do our best to assist—whether that means attempting redirection or offering solutions once the package is returned.

Delivery Delays Disclaimer:
BAB is not responsible for delays caused by external shipping partners, war, natural disasters, pandemics, or extreme economic changes beyond our control.

BAB Has Final Say on All Solutions:
To keep the process fair, simple, sustainable, and speedy for everyone, BAB reserves the right to decide all situations and always has the final say on the best, easiest, fastest, and smartest solution—based on your order and situation. Requests are always reviewed with full respect for fairness and guarantee rules.

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6) 1Pay™ Price Guarantee
(Clear, Fair & All-inclusive 1-Time Prices)

Our 1Pay Price Guarantee means clear, fair, and all-inclusive 1-time prices.

We focus on 100% tax-free & import-free shopping, with a global goal of 95% coverage, especially in 33 countries where we have local BAB Production-After-Order (PAO) facilities. This also applies to many international orders, but depends on your order cost and local tax & import rules.

We work hard to minimize and eliminate any financial impact for you, so you can enjoy problem-free & price-friendly shopping at BAB. However, we do not control local import costs, fees, and invoices sent by other national companies.

It's always the customer's responsibility to cover any potential import cost for customs services—to respect international delivery work and local laws.

Relax and shop with peace of mind when your item’s price stays under legal tax thresholds, or when our product page says it ships from your order’s destination region—this means:

• You most likely won’t have to worry about taxes.

• No import costs or other hidden payments.

• A smoother, stress-free delivery — especially in 33 supported countries.

Note: In rare cases, such as with higher-priced items, orders, or some countries—you may be responsible for a small service fee due to local laws beyond our control. While most orders are import-free, a few countries outside our 100+ factories in 33 countries may have stricter tax & import rules, or if your order cost goes over your country's import-free limit.

*In those rare cases, a small fee may apply, but we always do our best to cover it. For complete shipping and delivery information, including specific tax thresholds in major regions, see our full:

‣ Shipping & Delivery Policy.

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7) Honest Prices, Product Precision & Sustainability
(Pricing, Product-Quality & Planet)

At BAB, we promise: honest prices, realistic product photos, and real descriptions.

‣ Honest Prices:
Clear, fair, and all-inclusive 1-time prices for most orders around the world. No hidden extra costs or surprises afterwards for 95% of orders worldwide.

‣ Realistic Product Photos:
Show the realest product photos to avoid disappointments.

‣ Real Descriptions:
Detailed descriptions that reflect the quality, design, and functionality of our products.

‣ Sustainability Promises:
Our PAO™ technology reduces waste by producing and printing after orders are placed. We partner with around 100 authentic ECO-manufacturers in 33 countries on 6 out of 7 continents:

(All 33 Countries with BAB Factories).

• 1) Europe (EU)

• 2) North America (NA)

• 3) South America (SA)

• 4) Asia & Middle East (ASIA)

• 5) Australia & New Zealand (OCEANIA)

• 6) Africa (AFR)

- Excluding:

X 7) Antarctica.

— Using sustainable materials and supporting green manufacturing processes, as detailed in our Green Guarantee for Successful Sustainability page.

Our global factory network focuses on localized production—producing most of our products as close to you as possible to lower waste, delivery distances, fuel, energy, emissions, product prices, and taxes—to support sustainable shopping. This ensures trust and makes your shopping experience worth it for good causes.

We reserve the right to update product prices, photos, and descriptions at any time without prior notice.

We work hard for accuracy, but colors and sizes might look slightly different on your screen. Since most of our products are made AFTER you order them ("print-on-demand", ("production-after-order"), ("PAO"), small natural variations in size, color, print placement, or material texture are normal.

*All information on our sustainability work and promises—including green and environmentally-friendly business practices (ECO), Production-After-Order (PAO) technology, how we support sustainable production with global and local factories +more—is fully explained in detail on our sustainability page:

‣ Green Guarantee for Successful Sustainability.

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8) Payment & Refund Terms
(Speedy, Smooth & Secure Transfers)

 

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9) Where Our Terms & Rules Apply: Governing Law
(Legal Clarity)

These Terms are guided by and follow the laws of Sweden. Any disagreements about These Terms will be handled only by the courts in Sweden.

Our Terms also respect Europe's e-Shopping rules set by the European Union (EU), such as GDPR—as well as global online shopping laws—ensuring your customer rights are protected with the world’s strongest digital business guarantees.

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10) Your Legal Right to Withdraw: EU + All Countries
(Global)

At BAB, we go beyond EU standards, giving everyone globally multiple 365-day guarantees—all shoppers also get the legal right to withdraw within 14 days, not just the EU.

All customers here get the legal right to return within 14 days of delivery, without even giving a reason, even if opened and tested, as long as the item is undamaged. Our extended 365-day guarantees give you long-time flexibility, but please note that reasons, rules and requirements apply beyond this 14-day 'no reason' period.

In accordance with EU Consumer Law, customers in the EU have the legal right to return and withdraw from online orders within 14 days of getting their order without giving a reason (from the day of arrival). That's standard.

— However, we voluntarily extended this same guarantee worldwide!

At BAB, we go much longer than that—because we want to work harder to always do better and deliver more than the standard, in everything we do. And because we truly care about our people, planet, and products. That’s why we give you 1 full year—but of course, the legal 14-day right always applies.

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11) Your Responsibilities & What Not to Do
(Your Role)

You are responsible for what happens with your BAB Account.

Please DO NOT use our Site, Services, Social Media Pages, or Products for anything illegal or unethical, to violate anyone's rights (such as stealing ideas or reproducing BAB designs, products, branding, or materials without permission), to scam and bother others, or to send false information or harmful software.

If you break These Rules, we may block your access to our services or ban your personal BAB Account permanently.

Customers are allowed to personally resell bought BAB products, but illegal reproduction or modification of BAB designs, branding, or materials is strictly forbidden.

If you voluntarily share content with us, such as photos and videos of yourself using BAB items, comments, feedback, or ideas, you agree that we may use them freely and responsibly (to market, develop, and grow BAB) without compensation.

If you voluntarily share content with us—such as photos and videos of yourself using BAB items, comments, feedback, or ideas—you give us a worldwide license to use, modify, and distribute it freely and responsibly (to market, develop, and grow BAB) without compensation, for as long as BAB operates.

While we strive to mention contributors when possible, mentions may not always be guaranteed. However, you always have the right to request a mention in posts or removal of your content by contacting us.

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12) What We Do Not Guarantee & Promise
(The Limits of Our Service)

Bornaballer BAB and our team are NOT responsible for unusual issues outside our operational control, nor can we be blamed or held accountable for these issues:

• Shipping delays caused by carriers outside of BAB.

• Printing or production problems caused by third-party BAB manufacturing partners (though we will always make it right with your protective guarantees as detailed in our: BAB-365 10 Free Guarantees).

• Technical problems caused by third-party services or external factors beyond our control, such as payment processing failures or system issues.

While we work hard daily and do our best, strive to provide, and always aim to deliver a world-class, high-quality experience for you, it's hard to guarantee that everything will always be perfect or error-free 24/7, 365 days a year. Therefore, because of the nature of human error and technology, perfection or absolute accuracy at all times is never guaranteed.

We do our best to share the most detailed and precise information and deliver the best products and services, but sometimes mistakes happen.

Our legal responsibility is limited to what the law allows. We do not guarantee our service will always be perfect or error-free. You use our service and products at your own risk.

If you run into problems, please contact our team—we’re online and ready to help 24/7!

Our products and services are provided ‘as is’ (meaning they are sold in their current condition after they’re completely created) and ‘as available’ (meaning availability may vary), and we’re always working to improve your experience.

We do not make any guarantees beyond what is clearly stated in our Terms of Service and Site, and we do not hide any important information from you related to your BAB products and services.

While we strive for accuracy, we cannot guarantee that all Site information is always completely perfect, accurate, up to date, or current at every second. You are responsible for verifying any information on our Site for accuracy and completeness.

We reserve the right to update and modify Site content at any time to improve it, but we are not obligated to update all historical information.

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13) Defending & Protecting Our Community
(Safe & Secure Shopping on All Digital Platforms)

When you use our Site, Services, and Products, you agree to do so responsibly. This helps keep Bornaballer BAB and our entire team safe and protected.

If your actions on The Site lead to a claim or issue from someone else because you didn't follow our rules or broke a law, you agree to help us handle it. For example, this could include issues related to:

Intellectual Property Infringement:
Using copyrighted names, phrases, or trademarks that don't belong to you when personalizing products on our platform.

Fraudulent Activity:
Engaging in deceptive practices like making false claims or attempting to manipulate our systems for financial gain.

Harassment or Misconduct:
Using our digital platforms or communication channels to harass, insult, threaten, or abuse others—including but not limited to racism, bullying, discrimination, sexual harassment, or any other harmful or unlawful behavior.

This ensures we can continue building a positive and successful community for everyone.

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14) Full Agreement + If a Term Is Invalid in Your Area
(Complete Contract)

Think of this full Terms of Service page — all 15 Terms, all policy pages we link to (Privacy, Shipping, Returns +more) — as the complete contract and official agreement between you and Bornaballer BAB.

This document is the most important, up-to-date legal document and agreement in our online shop (because it's always updated first), replacing any old information, chats, emails, or promises we might have made before.

Why Do We Even Have A Rule About "Invalid Terms"?

Laws Can Change:
Sometimes, a new law (worldwide) is introduced, or a national law in a specific country might differ from Our Terms.

If a Court or Legal Authority Decides:
A court or legal authority (such as a consumer protection agency) might look at a specific part (such as a sentence, term, or rule) in our Terms of Service and say: "This small part isn't quite right, or it conflicts with a local law, so it can't be used."—declaring it unenforceable and legally invalid due to local laws.

For Example:
If there is something written in Our Terms that a new consumer protection law makes invalid, for example, in Spain, a Spanish court could declare that specific part unenforceable and legally invalid.

In Cases Like That:
The entire Terms of Service agreement between you and BAB remains valid—we won’t remove or ignore everything else! Instead, we’ll simply adjust or remove the specific part affected, ensuring the rest of The Terms remain fully enforceable and legally valid.

This ensures that all other terms still stand strong and remain fully legally valid for both you and us. It's about keeping our overall agreement fair and workable, even if a small detail needs to change legally.

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15) Changes to These Terms
(Staying Informed & Up-to-Date)

We may update The Terms from time to time to improve. If we do, we'll let you know by posting the updated Terms on The Site and/or may also send other communications. 

It is important that you review The Terms whenever we update them (if you use Our Services or Order from The Site).

If you continue to use our Services after we have posted updated Terms it means that you accept and agree to the changes. If you do not agree to be bound by the changes, you should stop using our Services.

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Contact Our 1st-Class Customer Service About Anything — 24/7, 365

Got questions about These Terms or need help with something else?

Our 24/7 customer service team is here to help you—365 days a year—with all questions, concerns, and guarantee requests.

✓ Please contact our 24/7 service team to get live help now, or anytime:

‣ 24/7 'Live Chat' Support

‣ Send Fast Contact: 'Help Form'

‣ Email: service@bornaballer.com

✓ Or open other pages for self-service, more answers, detailed information, and everything you need to shop confidently.

Our fast & friendly service team is always available online - 24/7 | 365 days a year - ready to help you day & night with anything, anytime, anywhere, thanks to our 1st-class before & after service.

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By accessing or using Our Website (Bornaballer.com), you agree, accept, and are OK with Our Full Terms of Service page. If you DO NOT accept any part of These Terms, please DO NOT use Our Site & Services!

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—Thank you for your interest in BAB!

For Your Success.

Legal Operations Manager, BAB®

© Bornaballer.com | 1994.

✓ Open 24/7 — 365.

Bornaballer BAB®

 

Bornaballer.com, "Bornaballer", The BAB-logo & BORNABALLER-logo, 1Pay & PAO — are Original & Protected Names & Trademarks™ of Bornaballer BAB.

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